Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Superior interpersonal, communication, and time management skills and ability to develop and foster relationships with key internal and external stakeholders and effectively deliver on multiple priority matters.At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Proficiency with word processing (MS Word), spreadsheet (Excel), e-mail (Outlook), and Microsoft Teams softwareĮxperience with proprietary database and content and learning management systems preferred.Įxpertise in developing schedules, proofreading, data entry skills, and word processing. College degree or comparable work experience required.Orders supplies and distributes departmental mail Provides administrative support to department personnel as required. Processes and submits Invoices/POs for the department to Finance dept. Maintains keyword/definition glossaries in both the CMS and LMS.Ĭoordinates with the Senior Production Manager to create and maintain inventory records for all products in the inventory management system. Trains and oversees the work of temporary staff, as needed. to maintain accurate question banks, both low-stakes and high-stakes, between the question bank and LMS.Įnsures quality control at appropriate points in the process and performs full course QC when builds are complete. Supports Production Manager by scoping project needs and helping to determine appropriate scheduling:Ĭreates Learning Object (LO) packages and initializes product development workflows.įunctions as workflow gatekeeper, making and/or challenging workflow decisions based on project, scheduling, or resource considerations.Įnsures all workflows under their responsibility are tracked daily.Īssists Production Manager in establishing all appropriate project documentation i.e., tracking sheets, CMS and LMS attributes, product manifests.īuilds, tests, and modifies CMS product development workflows as needed.īuilds and deploys online courses in LMS and ensures course is complete and functioning properly (includes adding modules, quizzes, interactions, videos, animations, supporting documents, practice and credentialing exams, discussion boards, and creating custom course structures).Ĭoordinates with the Assessments dept. Troubleshoots and resolves internal performer and student issues related to core systems used to create or deliver products, such as our content management system (CMS), learning management system (LMS), and various software. This includes supporting several other enterprise business units. Supports product development efficiency by moving content through all steps of the process, from project planning and initiation through to final product release. If you’re confident your experience is a match, we’d love to speak with you! Come help us transform the way we educate and deliver knowledge to the industry. You’ll also have a key role in our inventory management process. You’ll play an integral role on the Products team and collaborate with designers, content developers, editors, directors of assessments, project managers, and our Customer Success team to help drive the product development process and enhance our overall customer experience. The Institutes is looking for an innovative, tech-savvy, team-oriented individual to contribute to our continual drive towards an integrated, digital first production and presentation experience. We understand the importance of work-life balance and provide excellent benefits and a friendly and team-focused work environment to drive employee engagement. In 2022, The Institutes was named a Top Workplace by for the seventh time. By living our values-Put the Customer First, Do What You Say, Work Together, Be Innovative and Do the Right Thing- our talented team delivers innovative solutions that best empower risk and insurance professionals to help those in need. A not-for-profit organization located in beautiful Malvern, PA, The Institutes have been the leading provider of risk management and property-casualty insurance education for more than 100 years.
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